Guest form
You can use the following form if you do not have a customer account. Please note that response times may be slightly longer than when using the form with
customer login.
You will receive an email immediately after submitting the form – please also check your spam folder.
What happens in the event of technical problems?
Our service team provides fast support throughout Germany. Depending on the case, your machine will either be sent in, repaired on-site, or serviced by a regional service partner.
Please use our contact form and provide us with the relevant details:
Contact form
Our team will get in touch with you.